Tag: LLM

For field service companies—elevator, HVAC, industrial maintenance, utilities—AI is no longer theoretical. Large language models (LLMs) and other AI tools can already help with intake, dispatching, troubleshooting, documentation, and quoting. At the same time, recent research warns about real limitations (context, bias, hallucinations). There are also serious abuse risks (phishing, deepfakes, disinformation) if these tools are…